Help Centre

1. Download the Yoga Flow app from your device's app store — iOS users should use the Apple App Store, while Android users access Google Play.
2. Upon opening the app, select "Skip."
3. Input the access code sent to your registration email address.
4. Tap the "Log In" button to access your account.

If you need a new access code: select "Get a new one," enter your purchase email, then tap "Send a new code" to receive it via email.

For persistent login issues, contact the support team through the Contact Us form on the Yoga Flow website.

To remove your personal data from Yoga Flow, navigate to the Settings tab and select Personal Details. Then tap the Delete personal data button. To confirm deletion, you must type "DELETE" in the designated field.

Alternatively, you can access Settings > Account Settings > Delete Account.

Important: Once your user information (including progress and settings) is deleted, it cannot be recovered. You may also submit a deletion request through the Contact Us form on the website.

First, verify your internet connection is stable. If using cellular data, switching to Wi-Fi may help. Additionally, disable any VPN or proxy software, as these can reduce connection speed.

1. Delete the app.
2. Download it again.
3. Open and select "I already have an account."
4. Enter your purchase email address.
5. Tap "Log in."
6. Enter the security code sent to your email.

If problems persist, contact support through the Contact Us form.

• Does your internet connection work well?
• Are you using a VPN on your device?
• Is there enough storage on your device?
• Are you using the correct link to download the app? Find the appropriate link to the App Store on the Yoga Flow website.